Assistant Digital Account Coordinator
Manchester, NH
Full Time
Account Management
Entry Level
Main Street versus Wall Street…CCA Global Partners connects independent, family business owners to provide scale, resources, and innovation, giving them that competitive edge in this big box world. If you have a passion for people, entrepreneurship, and community you may have just found your new home! Opportunity and benefits created with a focus on taking care of our employees and their families…that’s the CCA way! If you say YES, we’ll say WELCOME HOME!
We are seeking a detail-oriented, digitally focused, collaborative marketing associate who excels in relationship building and customer service as an Assistant Digital Account Coordinator in our Manchester, NH office for our Retail Groups division. As an Assistant Digital Account Coordinator, you’ll work directly with members to build a winning digital strategy that drives traffic to their store websites by managing their digital presence, making sure their local listings are accurate, and their online reputations stays strong. You’ll use cutting-edge marketing tools to help businesses get discovered on search engines, optimize their Google Business Profiles, and generate positive online reviews. By keeping data accurate and analyzing performance, you’ll identify trends, develop creative strategies, and ensure our members get the most out of their digital marketing efforts.
In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays.
Our Assistant Digital Account Coordinator will:
Do our requirements match YOUR background?
How we take care of YOU:
Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.
Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
#LI-HYBRID
We are seeking a detail-oriented, digitally focused, collaborative marketing associate who excels in relationship building and customer service as an Assistant Digital Account Coordinator in our Manchester, NH office for our Retail Groups division. As an Assistant Digital Account Coordinator, you’ll work directly with members to build a winning digital strategy that drives traffic to their store websites by managing their digital presence, making sure their local listings are accurate, and their online reputations stays strong. You’ll use cutting-edge marketing tools to help businesses get discovered on search engines, optimize their Google Business Profiles, and generate positive online reviews. By keeping data accurate and analyzing performance, you’ll identify trends, develop creative strategies, and ensure our members get the most out of their digital marketing efforts.
In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays.
Our Assistant Digital Account Coordinator will:
- Work with the members on reputation management, research background and generate context for responding to negative reviews online.
- Review monthly Local Listing and Reputation reporting from 3rd party platforms. Review and discuss key data points and insights with members.
- Support the Account Team with project work, marketing audits and covering out of the office coverage.
- Support and enhance the digital presence of our retail division members through in-bound marketing tactics designed to attract, engage, and convert more customers.
- Use project management software to schedule, review, and track deliverables as well as field and facilitate members’ in-bound marketing requests.
Do our requirements match YOUR background?
- Bachelor’s degree in communications or marketing or 1-3 years of experience in marketing or account management.
- Skilled in discussing broad or complex concepts and simplifying them into clear, concise, strategic messaging for easy consumption by target audiences across various formats and channels.
- Experience with CMS platforms (like WordPress), Google Analytics and HTML is a plus.
- Excellent verbal, written, and interpersonal communication skills.
- Personal computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint and Outlook).
How we take care of YOU:
- Honored as one of New Hampshire’s Best Companies to Work For many times since 2002, including Hall of Fame honors in 2017, 2018, and 2024.
- We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members!
- We recognize YOU for your accomplishments and contributions through development, growth and compensation!
- We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.
Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.
Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
#LI-HYBRID
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